Orders typically take 2-3 business days to process. Shipping to outlying areas take between 3-7 business days. International shipping times vary based on destination.

You can reach our customer support team via email at admin@yescase.co.za or WhatsApp at (076) 086-0218. We are available during business hours and strive to respond to inquiries within 24 hours.

Yes, once your order is shipped, you will receive a tracking code via email. You can use this number to track your package through the carrier’s tracking portal.

Shipping costs are calculated at checkout based on your location and the shipping method chosen. We offer free shipping on orders over a R450 within South Africa.

Our phone covers are made from high-quality materials like TPU (thermoplastic polyurethane), silicone, and hard plastic to ensure durability, protection, and a premium feel.

To customize your phone cover, simply choose your phone model, upload your design or photo, and adjust it using our easy-to-use customization tool. You can also add text, choose colors, and preview your design before placing an order.

Our designer app automatically checks the quality of the image you upload. It ensures that the resolution is high enough to produce a clear and crisp print on your phone cover. If your image doesn't meet the required quality, the app will notify you and suggest improvements before you finalize your order.

We offer custom phone covers for a wide range of phone models, including the latest iPhone, Samsung and Huawei devices. Please check our product pages for a full list of supported models.

If you need to make changes to your order, please contact us as soon as possible. Once the production process has started, we may not be able to accommodate changes, but we will do our best to assist you.

Yes, we offer bulk order discounts for businesses, events, or special occasions. Please contact us at admin@yescase.co.za for pricing and more details.