Shipping policy

Shipping Policy

Last updated: 6 June 2025

Thank you for shopping with YesCase! Below is our shipping policy outlining order processing times, delivery timelines, and important details regarding our dispatch practices.

1. Order Processing Time

All orders are custom-printed and hand-checked for quality.

  • Processing time: 1–2 business days.

  • Orders are processed Monday to Friday only.

  • Orders placed after 2 PM or on weekends/public holidays will be processed the next business day.

2. Delivery Time

After processing is complete, delivery typically takes:

  • 3–5 business days depending on your location within South Africa.

Please note:

  • Delivery is also limited to weekdays only (Monday to Friday).

  • We do not deliver on weekends or public holidays.

  • Rural or outlying areas may experience slightly longer delivery times.

3. Shipping Providers

We use trusted South African couriers to ensure safe and timely delivery of your custom case. You will receive tracking information once your order has been dispatched.

4. Delivery Address Responsibility

Please ensure your shipping details are accurate and complete. We are not liable for delays or losses caused by incorrect or incomplete addresses.

5. Delays

While we strive to meet our delivery timelines, external factors such as courier delays, weather, or peak periods may affect delivery times. We will always do our best to keep you informed.

6. Questions or Concerns?

For any shipping inquiries or support, contact us at: